Shipping Conditions
Summary
Our Shipping Conditions define how Zeel Instant handles order processing, delivery methods, costs, packaging, customs, and liability. We aim for transparent, reliable, and cost-effective shipping solutions—whether you’re ordering coconut water powder or concentrate, domestically or internationally.
1. Shipping Methods
We use reputable carriers (DHL, FedEx, Blue Dart, etc.) for both domestic and international freight, choosing the best option based on cost, speed, and product requirements.
For bulk or heavy orders, we partner with specialized freight forwarders to ensure safe, palletized transport.
2. Order Processing Time
All orders are processed within 1–2 business days of receiving full payment and documentation. Custom or large-volume orders may require 3–5 business days for preparation and quality checks.
3. Delivery Timeframe
• Domestic (India): 3—7 business days from dispatch, depending on location.
4. Shipping Costs
Shipping fees are calculated based on weight, volume, and destination zone. For most small parcels, we offer flat-rate or free shipping thresholds on orders over a specified value—details provided in your quote.Bulk freight costs for pallets or drums are quoted separately to ensure transparency.
5. Customs, Duties & Taxes
International shipments may incur import duties, VAT/GST, and customs clearance fees. These charges are the Buyer’s responsibility unless otherwise agreed in writing. We provide all necessary export documentation (Commercial Invoice, Packing List, Certificate of Origin) to facilitate smooth customs processing.
6. Packaging & Handling
Products are packed in industrial-grade, food-safe cartons, drums, meeting international packaging standards. We follow stringent guidelines to prevent contamination, moisture ingress, and damage during transit.
7. Risk & Title Transfer
Title and risk of loss transfer to the Buyer once goods are handed over to the carrier at our facility (Ex Works). Buyers are encouraged to insure shipments for their full value to mitigate transit risks.
8. Non-Delivery & Lost Shipments
If a shipment is lost or damaged in transit, notify us and the carrier within 24 Hours of the expected delivery date. We will assist with claim filing and, upon carrier confirmation, arrange a replacement shipment or refund.
9. Expedited & Special Shipping
Need faster delivery? We offer express air freight options for time-sensitive orders—pricing and availability upon request. Special handling (temperature control, fragile cargo) can be arranged with prior notice and additional charges.
Contact Information
For questions or clarifications about these Terms & Conditions, please contact:
Zeel Instant By Write Well.
Email: info@zeelinstant.com
Phone: +919265404490
Address: Plot NP. – 75.76, Rajkumar Industrial Estate, Saras Rd, AT.- Surat GUJRAT-394540.
Shipping Conditions
Summary
Our Shipping Conditions define how Zeel Instant handles order processing, delivery methods, costs, packaging, customs, and liability. We aim for transparent, reliable, and cost-effective shipping solutions—whether you’re ordering coconut water powder or concentrate, domestically or internationally.
1. Shipping Methods
We use reputable carriers (DHL, FedEx, Blue Dart, etc.) for both domestic and international freight, choosing the best option based on cost, speed, and product requirements.
For bulk or heavy orders, we partner with specialized freight forwarders to ensure safe, palletized transport.
2. Order Processing Time
All orders are processed within 1–2 business days of receiving full payment and documentation. Custom or large-volume orders may require 3–5 business days for preparation and quality checks.
3. Delivery Timeframe
• Domestic (India): 3—7 business days from dispatch, depending on location.
• International: 7–21 business days via standard air or sea freight, subject to customs clearance.
4. Shipping Costs
Shipping fees are calculated based on weight, volume, and destination zone. For most small parcels, we offer flat-rate or free shipping thresholds on orders over a specified value—details provided in your quote.Bulk freight costs for pallets or drums are quoted separately to ensure transparency.
5. Customs, Duties & Taxes
International shipments may incur import duties, VAT/GST, and customs clearance fees. These charges are the Buyer’s responsibility unless otherwise agreed in writing. We provide all necessary export documentation (Commercial Invoice, Packing List, Certificate of Origin) to facilitate smooth customs processing.
6. Packaging & Handling
Products are packed in industrial-grade, food-safe cartons, drums, meeting international packaging standards. We follow stringent guidelines to prevent contamination, moisture ingress, and damage during transit.
7. Risk & Title Transfer
Title and risk of loss transfer to the Buyer once goods are handed over to the carrier at our facility (Ex Works). Buyers are encouraged to insure shipments for their full value to mitigate transit risks.
8. Non-Delivery & Lost Shipments
If a shipment is lost or damaged in transit, notify us and the carrier within 24 Hours of the expected delivery date. We will assist with claim filing and, upon carrier confirmation, arrange a replacement shipment or refund.
9. Expedited & Special Shipping
Need faster delivery? We offer express air freight options for time-sensitive orders—pricing and availability upon request. Special handling (temperature control, fragile cargo) can be arranged with prior notice and additional charges.
Contact Information
For questions or clarifications about these Terms & Conditions, please contact:
Zeel Instant By Write Well.
Email: info@zeelinstant.com
Phone: +919265404490
Address: Plot NP. – 75.76, Rajkumar Industrial Estate, Saras Rd, AT.- Surat GUJRAT-394540.